Last updated: [March 2026]
The protection of your personal data is important to us. This Privacy and Cookie Policy explains how Pafclassic collects, uses, stores and protects your personal data when you use our website, create an account, place an order or contact us.
By using our website or services, you acknowledge that you have read this Policy. If you do not accept this Policy, you must not use our website or services.
This Policy is established in accordance with applicable data protection laws, including the General Data Protection Regulation, or GDPR, the UK GDPR, the Data Protection Act 2018, as well as the rules applicable to cookies and electronic communications.
1. Data controller
The data controller of your personal data is:
Pafclassic
E-mail: security@pafclassic.com
Website: www.pafclassic.com
For any questions relating to the protection of your personal data, you can contact us at: security@pafclassic.com.
2. Personal data we collect
We may collect the following personal data when you use our website, create an account, place an order or contact us:
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your first and last name;
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your e-mail address;
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your billing address;
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your delivery address;
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your telephone number;
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information relating to your orders;
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information necessary for payment;
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your communications with our customer service team;
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communication and marketing preferences;
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technical information relating to your browsing, such as IP address, browser type, device used, pages viewed and cookies placed, where applicable.
We only ask you for the data necessary for the purposes described in this Policy.
3. Payment data
When you make a payment on our website, your payment information is processed securely by our payment provider or providers.
Unless otherwise stated, Pafclassic does not store your full bank card number or its security code. Certain limited information relating to the payment may be retained, for example the amount, date, transaction status or payment reference, in order to process your order, manage refunds, prevent fraud and comply with our accounting obligations.
4. Purposes for which we use your data
We use your personal data for the following purposes:
Order management
We use your data to receive, process, prepare, ship and track your orders, manage returns, refunds, complaints and after-sales service.
Customer account management
When you create an account, we use your data to manage your customer area, facilitate future orders, allow you to view your purchase history and update your information.
Delivery
We use your delivery and contact information to send you your products and enable our carriers to deliver them correctly.
Customer service
We use your data to respond to your questions, requests, comments, complaints or messages sent by e-mail, telephone or via our website.
Payment and fraud prevention
We use certain data to process payments, verify transactions, prevent fraud, secure our services and protect our rights.
Marketing and commercial communications
Where permitted by law, we may use your e-mail address to send you information about our products, offers, news or similar services.
You can unsubscribe at any time by clicking the unsubscribe link included in our e-mails or by contacting us at: unsubscribe@pafclassic.com.
Website improvement
We use certain technical and statistical data to improve the content, layout, security, performance and features of our website.
Legal obligations
We may process certain data to comply with our legal, tax, accounting, regulatory or judicial obligations.
5. Legal bases for processing
Depending on the case, we process your personal data on the following legal bases:
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performance of a contract, where processing is necessary to manage your order, delivery, account or our customer service;
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compliance with a legal obligation, in particular for accounting, invoicing or responding to a legal request;
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our legitimate interest, for example to improve our website, prevent fraud, secure our services or manage customer relationships;
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your consent, in particular for certain non-essential cookies or certain marketing communications where your consent is required.
Where processing is based on your consent, you may withdraw it at any time.
6. Sharing your data with third parties
We do not sell, exchange or rent your personal data to third parties.
However, we may share certain data with trusted service providers only where necessary to provide our services, including:
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carriers responsible for delivery;
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payment providers;
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website hosting providers;
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order management and customer service tools;
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e-mailing or marketing providers, where applicable;
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audience analytics providers, where applicable;
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our professional advisers, for example accounting, legal or technical advisers;
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competent authorities, where required by law.
These providers are only authorised to use your data for the purposes we assign to them and must implement appropriate measures to protect your data.
7. International data transfers
Some of our service providers may be located outside the United Kingdom, the European Union or the European Economic Area.
Where personal data is transferred to a country that does not benefit from a recognised adequate level of protection, we ensure that appropriate safeguards are in place, for example standard contractual clauses or any other mechanism recognised by applicable legislation.
8. Data retention period
We retain your personal data only for as long as necessary for the purposes for which it was collected, unless a legal obligation or legitimate interest justifies a longer retention period.
By way of indication:
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data relating to orders may be retained for the time necessary to manage the order, after-sales service, warranties, any disputes and accounting obligations;
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billing data may be retained for the legally required period;
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customer account data is retained while the account is active, then deleted or archived after a reasonable period of inactivity;
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data used for marketing is retained until you unsubscribe or object;
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cookies are retained for a limited period depending on their purpose, as indicated in our Cookies section.
9. Data security
We take the security of your personal data seriously.
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, disclosure or destruction.
When you place an order or create an account, we use security technologies that comply with industry standards, including TLS encryption, to protect information transmitted between your browser and our website.
For security reasons and in order to protect your privacy, we may ask you for proof of identity before providing certain sensitive information or accepting an important change to data concerning you.
10. Your rights
Depending on applicable legislation, you have the following rights regarding your personal data:
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right of access to your data;
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right to rectify inaccurate or incomplete data;
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right to erasure of your data in certain cases;
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right to restriction of processing;
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right to object to processing;
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right to data portability;
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right to withdraw your consent at any time, where processing is based on your consent;
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right to object to direct marketing at any time.
To exercise your rights, you can contact us at: security@pafclassic.com.
We may ask you for additional information in order to verify your identity before responding to your request.
11. Complaint to a supervisory authority
If you believe that your rights are not being respected, you can contact us so that we can review your request.
You also have the right to lodge a complaint with the competent data protection authority.
In the United Kingdom, the competent authority is the Information Commissioner’s Office, or ICO.
12. Cookies and similar technologies
Our website uses cookies and similar technologies in order to function properly, improve your experience, measure audience traffic and, where applicable, personalise certain content or communications.
A cookie is a small file stored on your device when you visit a website.
13. Types of cookies used
We may use the following categories of cookies:
Strictly necessary cookies
These cookies are essential for the operation of the website. For example, they make it possible to manage your basket, secure your login, remember certain information necessary for ordering or ensure the proper technical functioning of the website.
These cookies generally do not require your consent.
Performance and analytics cookies
These cookies help us understand how visitors use our website, which pages are viewed, what errors may occur and how to improve our services.
These cookies are only placed with your consent where required by law.
Personalisation cookies
These cookies allow certain choices to be remembered, such as display or browsing preferences, in order to improve your experience.
Marketing or advertising cookies
These cookies may be used to offer you more relevant content, offers or advertisements, or to measure the effectiveness of our campaigns.
These cookies are only placed with your consent where required by law.
14. Managing your cookie preferences
During your first visit to our website, a cookie banner or cookie management tool may allow you to accept, refuse or customise non-essential cookies.
You must be able to refuse non-essential cookies as easily as you can accept them.
You can change your preferences at any time by using the link or tool provided for this purpose on our website, for example: “Manage my cookies” or “Cookie settings”.
You can also configure your browser to block or delete certain cookies. However, blocking certain strictly necessary cookies may prevent the website from functioning properly.
15. Marketing e-mails and unsubscribing
If you receive our marketing e-mails, you can unsubscribe at any time:
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by clicking the unsubscribe link at the bottom of our e-mails;
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or by writing to us at: unsubscribe@pafclassic.com.
After you unsubscribe, we may retain a minimal record of your request to ensure that you no longer receive unsolicited marketing communications.
16. Minors
Our website and services are not intended for children. We do not knowingly collect personal data concerning minors. If you believe that a minor has provided us with personal data, you can contact us at security@pafclassic.com so that we can review the situation.
17. Changes to this Policy
We may amend this Privacy and Cookie Policy to reflect changes to our website, services, practices or applicable regulations.
The most recent version will be published on our website with its update date.
18. Contact
For any question, request or concern regarding this Policy or the use of your personal data, you can contact us at:
